Trade Security Supplies Limited - Terms and Conditions of Sale

We update our Terms and Conditions on occasion as necessary so please ensure that you check the terms and conditions prior to making an order.

1. CONTRACT: All services and products ("Goods") supplied by Trade Security Supplies Ltd ("the Company") to the Applicant Business ("the Buyer") are supplied subject to the following Terms and Conditions of Sale which shall prevail despite any indication to the contrary by any person, agent or representative acting or purporting to act on behalf of the Company. Furthermore, to deal or trade with the Company, the Buyer must demonstrate and by placing an order gives a warranty that they are a bona-fide reseller of goods represented by the Company.
2. ACCEPTANCE: By ordering or purchasing our goods, the Buyer acknowledges that they have read and understand these Terms and agree to be bound by them. The Buyer also acknowledges that they are authorised to accept these Terms.
3. QUOTATION: Any quotation supplied to the Buyer by the Company (unless otherwise stated in the quotation) will lapse 30 days after the given date. The Company reserves the right to vary or withdraw a Quotation prior to acceptance, to take into account any variation in currency exchange rates, government charges and import duties, transportation costs, etc. arising after the date of the Quotation. Quoted prices apply only to the full quantities of all Goods specified in the quotation. Should the Buyer want to order lower quantities or only some of the Goods, the Company may change the price. By accepting our quotation, the Buyer is making an order for the Goods specified in the quotation. The Buyer agrees not to disclose the pricing detail to any other person.
4. PRICE: The Company reserves the right to vary the price stated for the Goods as per the Company’s published price list in order to take into account any increase in shipping costs, product costs or cost of materials, services or exchange rate fluctuations at the time of acceptance of the Buyer’s Purchase Order. The Company will notify the Customer of any such changes. The Company reserves the right to accept or reject any Purchase Order, whether written or verbal, at its discretion.
5. RISK AND DELIVERY: Risk of the Goods shall be with the Buyer once the Goods are despatched from the Company’s premises via courier. Should the Goods be collected from the Company’s warehouse by the Buyer, risk passes to the Buyer upon signing the invoice to confirm collection. The Company reserves the right to choose a nominated carrier for delivery of Goods unless otherwise arranged with the Buyer. If the Company states a delivery date or agrees on a delivery date with you, this is an estimate given by us in good faith but not a binding commitment. The Company may deliver the order in installments. Each installment is treated as a separate contract subject to these terms.
6. INCORRECT DELIVERY, SHORTAGES OR DAMAGED GOODS: The Buyer must endorse the carrier's delivery docket if there is any shortage or visible damage to the outer packaging of the Goods. The Buyer should provide the Company and the carrier with details of any claim within seven days of the date of consignment. Should the Buyer receive incorrect Goods other than those stated on the order, the Company shall arrange for their return by courier.
7. RETURNS: The Company has no obligation to accept returns of Goods for credit or refund unless agreed. Goods returned must be accompanied by proof of purchase, undamaged packaging, and contain all components. Delivery charges are non-refundable, and a restocking fee may apply.
8. EVALUATION PRODUCT: Evaluation products are available to allow the Buyer to evaluate product features and benefits prior to purchasing. If the evaluation product and accessories are returned in new condition within 14 days, the invoice (less freight) will be credited.
9. FORCE MAJEURE: Should the Company be delayed or prevented from making delivery owing to any cause beyond its control (e.g., natural disasters, government interventions, pandemics, etc.), the Company shall be at liberty to cancel or suspend the order without liability for loss or damage.
10. PAYMENT: Full payment for the goods supplied shall be due:
    • On or before the 20th of the month following the invoice unless otherwise agreed in writing by the Company.
    • Immediately when the Buyer sells or disposes of the goods.
    • Immediately upon the commencement of any action involving the Buyer's solvency.
    Goods remain the property of the Company until payment is received in full.
11. DEFAULTS IN PAYMENT: The Buyer agrees to pay interest on all overdue amounts at 2.5% per month from the due date or default date until payment is made. Interest will be compounded monthly and added to the overdue amount.
12. PERSONAL PROPERTY SECURITIES ACT 1999: The Buyer grants the Company a security interest in the Goods and their proceeds to secure payment. The Buyer agrees to execute relevant documents and provide information to ensure the Company has a perfected security interest in the personal property charged.
13. GUARANTEES AND CONDITIONS: Goods returned under warranty must be prepaid and delivered to the Company's store. The Company does not warrant the goods it distributes, but the manufacturer or supplier may. Misuse or abuse, electrical damage, incompatible consumables, or incorrect operation are not covered under warranty.
14. WEBSITE ACCESS: The Company's website provides the Buyer with access to product details and exclusive pricing via a secured login. The Company reserves the right to restrict access to the ordering portal at any time.
15. EXCLUSIONS OF LIABILITY: To the maximum extent permitted by law, the Company shall not be liable for lost profits, loss of goodwill, or any incidental or consequential damages. No warranty or condition shall be implied against the Company by statute or otherwise.
16. CONSUMER GUARANTEES ACT: The Buyer warrants that it is purchasing the Goods for business purposes and that the Consumer Guarantees Act 1993 does not apply.
17. JURISDICTION: These terms shall be governed by New Zealand law, and both parties submit to the exclusive jurisdiction of New Zealand courts.
18. WARRANTY: The Buyer acknowledges that it has used its skill and judgment in purchasing the Goods, and the Company is not liable if the Goods are unfit for the intended purpose. Goods manufactured by the Company are warranted to be free of material defects, but the warranty does not apply where defects arise from fair wear and tear or misuse.